Shop Proven Winners® Loudon
Welcome to Our
Retail Ready Ordering Site
Our Retail Ready ordering system allows you to place orders at your convenience, 24/7. This online platform is user-friendly and offers a secure way to obtain the products you need. With ePicas, you can easily search for products to implement in your business.
Information on
Ordering Process
- Order directly with Proven Winners® Loudon by phone, fax, or email.
- Order directly with The Yard by phone, 603-227-9050, or by visiting the Pembroke location, 830 North Pembroke Road, Pembroke, NH 03275.
- Order via our online ordering platform ePicas here.
- Subscribe to our weekly availability by contacting Customer Relations at sales@pwpvg.com.
For additional assistance and questions, please contact us
Calculate Your Freight
Free freight on orders over $14,000
Delivery Schedule
Order cut-off time is 5:00 pm 2 days prior to the delivery day requested. For example, Monday at 5:00 pm is the cut-off for Wednesday deliveries.
Pick-Up Orders
All orders prearranged for pick-up can be picked-up at our Pembroke location – The Yard. All pick-up orders require a 48-hour lead time to ensure availability and selection.
Please contact your Customer Relations Representative or The Yard to place your order or schedule your pick-up time. If you would like to select your own material without prearranging an order, please visit The Yard for a wide selection of quality products.
Claims
Transit Damage
Proven Winners® Loudon is committed to delivering your order at the time requested and in good condition. All reasonable claims for damage sustained during shipping on Proven Winners® Loudons’ trucks will be honored. Please note on the driver’s delivery ticket if there is damage to your order. All plant material that has been damaged in delivery must be returned to Proven Winners® Loudon on the day of delivery in order for credit to be issued.
Quality or Order Shortages
For claims due to quality or order shortages please make note of the items on the driver’s delivery report. All plant material that is of unacceptable quality must be returned to Proven Winners® Loudon on the day of delivery. Credit will not be issued for quality claims made after two days of receiving your order.
Customer Pick-Ups
Please take a moment to review your paperwork and plant quality prior to leaving Proven Winners® Loudon. Any and all quality concerns or shortages need to be written by the customer on the Proven Winners® Loudon paperwork before signing for plant material. Claims for quality and shortages will not be honored once the plant material has been picked-up and signed for.
Orders not picked up as scheduled become the financial responsibility of the customer. Please contact Proven Winners® Loudon Claims Department at claims@pwpvg.com with all claims concerns.
Terms
Payment terms are Net 30 days for accounts with established credit. COD payments must be made at the time of delivery or pick-up of orders. Credit Card Payments will be processed within 24 hours of delivery unless other payment terms have been arranged with our Accounts Receivable Department.
Please contact Proven Winners® Loudon Accounts Receivable Department at ARDept@pwpvg.com with all terms and accounts receivable concerns.
7316 Pleasant Street, Loudon, NH 03307 Office: 603-435-8361
